Augment & Transform With A Parallel EDGE System
How does someone transform a billing app?
There are very limited choices. Firms can rebuild it with a multi-million dollar, multi-year, high risk gamble -- or keep it running with hope, prayers and expensive resources.
All the while, typical billing systems have a 1-4% error rate - but nobody knows which bills are wrong. It could be the largest customer. It could be the local government. A wrong bill is a customer service nightmare for everyone.
Frequently there are actually half-a-dozen or more billing applications cobbled together through corporate acquisitions and mergers.
The real "gotcha" is change. The days of static pricing and rate structures that stay the same for years is long gone. Today's business requirement is a billing capability that handles continuously changing prices, rate structures, promotions, and customization for individual customers.
Managing billing system(s) in a dynamic, changing business environment is hard, it is expensive, and it produces more errors than anyone wants to admit.
A Transformative Approach - With EDGE Technology
Cloud-Sliver provides a safe and efficient path to transform an ancient billing system with no business disruption.
Cloud-Sliver delivers the transformative value of EDGE computing to solve billing system issues - fast and without RISK.
Using its EDGE technology, Cloud-Sliver has helped partners deploy a new species of app for billing system augmentation.
The app can be built in a single business quarter or less.
This app runs in parallel, with the existing billing system. Nothing changes for the existing system-of-record. NO RISK!
Cloud-Sliver's parallel billing system reconciles EVERY line item on every bill to make sure the bills are 100% accurate.
If two billing systems, written with different technologies, both come up with the same amount for a customer's bill, the odds of the bill being wrong are vanishingly small.
Out goes that 1-4% error rate. Away go those customer service problems.
The parallel billing app, built with EDGE technology, provides a real time customer portal where customers can interact with information that impacts their bills instantly. They can do "what if" analysis and receive notifications and alarms.
The customer now has a billing system that is an asset for deepening customer relationships, not a liability.
The EDGE parallel system can run for a month, a year or forever. Or, after auditors are comfortable it is 100% accurate, remove the original billing system and save 50% or more of the IT costs by replacing the legacy system.